Help and feedback

Only on your phone. Tropino has no accounts and no cloud and never uploads your routes, photos or videos. To keep a copy elsewhere, share a trip as a file or its route as GPX.

Recording, photos, notes and editing work offline. The detailed map downloads as you look at it, and a video you have prepared can be exported without a connection.

The maps come from OpenStreetMap, whose licence asks for this short credit. It shows in a corner for a few seconds and on the video’s last card.

In your phone’s app store, where you subscribed: open your account’s subscriptions, choose Tropino and cancel. In the app, Settings → Manage subscription takes you there. Cancelling stops the next payment, and Pro stays until the end of the period you paid for. A free trial cancelled before it ends costs nothing.

Your phone’s app store took the payment, so refunds are made there too, under the store’s rules: ask from your purchase history in the store. In the European Union you can also withdraw from a purchase within 14 days, through the store. If the store sends you to us, or Pro doesn’t work as described, write to us: we answer within 14 days. The terms of use give the details.

Delete trips in the app, or uninstall it. Everything Tropino keeps is on your phone and goes with it; we hold nothing about you.